What sort of device do I need to use TAB Mobile App?
An Apple iPhone iOS 6+ or Android OS 4.0+ is recommended.
Do I need a TAB account to use the app?
You will need a TAB account to place bets using the app. You will be prompted to login to your account when you attempt to place a bet.
Is the TAB Mobile App secure?
Yes. The TAB Mobile provides the same credit card security as our other online betting channels.
How can I deposit money into my account?
Go to "Top up account" in the Account section of the app and follow the prompts, or visit your local TAB to deposit funds into your betting account. You will need your TAB account number which is located under the account section of the app.
Can I withdraw money from my account using the TAB Mobile?
No. Currently the primary method to withdraw funds is by visiting a TAB outlet.
How do I personalise my favourite racing and Sports codes?
You will be prompted to set your favourite racing codes and sports when you first login to the app.
Can I set more favorites after I have logged in?
Yes, just click on the heart symbol in the top right corner of each racing or sports page and the category will be added to your favourites.
How do I contact the TAB for assistance?
How do I edit my account details?
You can update you personal details in the My Account section of the app.
Can I watch live Sport on TAB Mobile?
We are planning to add live sport in future releases of the app.
Can I watch live racing on TAB Mobile?
We are planning to add live racing in future releases of the app.
How do I place a racing Win or Place bet using the app?
Select the race you want to bet on and from the race card, click the Win or Place dollar amount for the runner you wish to back. Click "Place this bet", enter the amount you wish to bet and set the "Each way" flag if you wish to place an each way bet. Click the "Place my bet" button and you're on! You will also set a bet added to the Betslip icon in the top right hand corner of the app.
How do I place a Quinella, Trifecta or First4 using the app?
In the race card, tap the 'Exotics' button and select a Quinella, Trifecta or First Four bet type. You have two options: 'Boxed' where your chosen runners can finish in any order or 'Standard' where your chosen runners must finish in the order you selected e.g. 1st, 2nd or 3rd.
For 'Boxed' simply tap 'Box' alongside each runner on the race card. When you have selected all runners, tap 'Place this bet'. For 'Standard' simply tap each runner in the order you think they will finish. You can make multiple selections for each placing in a standard exotic bet. When you have selected all runners, tap 'Place this bet'.
How do I place a Multi bet on racing and sports using the app?
Select the Fixed Odds racing or sports event you want to bet on. Select the game and option you want to bet on, then click the Single/Multi button in the top left hand corner of the screen. Select the leg you want to add and you will see the red multi-bet icon appear beside your selection. Add up to 10 racing and Sports legs to your bet. When you are ready to place your bet, click on the Betslip icon in the top right hand corner of the screen. Review the legs you have added and when ready click "Take this multi". Set your bet amount and then click "Place this bet".
I'm not sure what the different bet types and rules are. How do I find out?
Click the Account icon on the short cut bar and then select "Help" from the Account menu. This will take you to the main help section on tab.co.nz where you can find all information about the different racing and Sports bets you can place.
Does the TAB Mobile App offer all the bets that can be found on tab.co.nz?
Not presently but we will be adding all bet types currently offered on tab.co.nz to the mobile app in future releases.
How do I find my nearest TAB outlet?
Under contact us the Find an Outlet button up the top right.
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